Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of the hoopenburg.com website (“Site”) and the purchase of products from hoopenburg.com (“Seller”). By accessing or using the Site or placing an order, you agree to be bound by these Terms and Conditions.

 

2. Product Information

  • Product descriptions and images are for illustrative purposes only and may not accurately reflect the actual product.
  • Seller reserves the right to change product specifications and prices without prior notice.

 

3. Ordering and Payment

  • Orders can be placed through the Site.
  • Payment for orders must be made via bank transfer to the account details provided by Seller.
  • Orders will only be processed upon receipt of full payment.
  • Seller reserves the right to refuse any order.

 

4. Shipping

  • Shipping within South Africa only.
  • A flat rate shipping fee of R250.00 applies to all orders.
  • Seller will use reasonable efforts to deliver orders within the provided delivery timelines.
  • Seller is not responsible for any delays or disruptions to delivery caused by unforeseen circumstances.

 

5. Returns and Refunds

  • Provided the product is in its original condition and packaging, contact gm@hoopenburg if you require a refund or wish to return your order.
  • Return shipping costs are the responsibility of the customer.
  • Refunds will be processed only after receiving the returned product.

 

6. Disclaimer of Warranties

The Site and all products sold through the Site are provided “as is” without any warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.
Seller does not warrant that the Site will be uninterrupted or error-free.

 

7. Limitation of Liability

In no event shall Seller be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of the Site or the purchase of products from Seller.

 

8. Intellectual Property

All content on the Site, including but not limited to text, images, and logos, is protected by copyright and other intellectual property rights.

 

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.

 

10. Contact

For any questions or concerns, please contact Seller at gm@hoopenburg.com.

 

 

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